Description

Xcaret Plus Admission gives you access to exclusive facilities that elevate your experience. Enjoy more than 50 activities that connect you with the natural and cultural richness of Mexico. Swim through crystal-clear rivers, explore vibrant trails, and be amazed by spaces like the Coral Reef Aquarium, the Aviary, and the Butterfly Pavilion.Take a break to savor traditional dishes and international cuisine with a delicious buffet lunch at one of our incredible restaurants the perfect complement to a day full of adventure.End your experience with “Xcaret México Espectacular,” an unforgettable show with more than 300 artists that will make you fall in love with the music, history, and traditions of Mexico. Just relax and enjoy every moment we’ll take care of getting you back to your hotel comfortably.

Important information

Meeting Point and Arrival Time

• The waiting time for our transportation service is between 15 to 60 minutes.
• It is recommended to arrive at the meeting point 10 to 15 minutes before the scheduled time.
• Our drivers are not allowed to wait more than 10 minutes past the scheduled time.

Transportation Service Details

• For all our RoundTrip transportation services, our drivers will pick you up directly at your hotel door.
• If the requested service is shared transportation, please note that there will be quick stops at other accommodations.
• Vehicle models may vary depending on availability.

Special Conditions

• Child seats are available upon request. We recommend adding them during the purchase process, as each child seat counts as an additional passenger.
• Wheelchairs occupying a seat must be registered as an additional passenger.

Luggage

• Each passenger is allowed a maximum of 3 pieces of luggage. If you have additional luggage or oversized items (surfboards, excessive fishing equipment, or more than one set of golf clubs, etc.), extra charges may apply.
• To avoid these charges, you can request an additional seat for these items during the purchase process.

Cancellation policy

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

FAQ´s

Frequently Asked Questions about Gray Line Transportation Service